ISO 37002 Lead Implementer Course

ABAC® ISO 37002 Lead Implementer training course is designed for a key player in any organisation involved in establishing, revising, implementing, and maintaining the whistleblowing program. Whilst ensuring the program is aligned with the international best practices and improving the ethical and speak-up culture in the organisation.

Who should attend?

  • Managers, consultants, and compliance officers wishing to get introduced and understand the ISO 37002 guidelines for WMS
  • Individuals wishing to contribute to maintaining organisational integrity by supporting speak-up culture
  • Managers and members of governance, risk management, and compliance teams
  • Compliance, risk and legal team considering implementing ISO 37002 within the organisation
  • Compliance and integrity department responsible for dealing with whistleblowing cases
  • Governing bodies with accountability for the organisation


There are no prerequisites to participate in this training course. The course incorporates ISO 37002 Foundation training course meaning no prior knowledge is required.

What are the intended measurable outcomes that you will achieve when attending the ISO 37002 Foundation Course?

  • Understand the benefits of implementing ISO 37002 Whistleblowing Management Systems
  • Attain knowledge of the key clauses and definitions outlined in ISO 37002
  • Learn how implementing ISO 37002 can protect the whistleblowers
  • Able to implement ISO 37002 effectively within an organisation
  • Identify the effective mechanism to implement ISO 37002 within an organisation
  • Track KPI to measure the success of whistleblowing program based on ISO 37002 guidelines
  • Understand how to review and continually improve the management system
  • Learn how to receive, assess, address and conclude whistleblowing cases


  • Unit 1: Overview of ISO 37002 WMS and terminology
  • Unit 2: Understanding the Plan, Do, Check, Act (PDCA) cycle
  • Unit 3: The Scope of ISO 37002 WMS


  • Unit 4: Roles, responsibilities, risk and opportunities
  • Unit 5: How reports of wrongdoing are received and assessed
  • Unit 6: Addressing issues in investigations and protecting the subject


  • Unit 7: ISO 37002 guideline and the mechanism for receiving reports of wrongdoing
  • Unit 8: ISO 37002 guideline and the mechanism for assessing reports of wrongdoing
  • Unit 9: ISO 37002 guideline and the mechanism for addressing reports of wrongdoing
  • Unit 10: ISO 37002 guideline and the mechanism for concluding reports of wrongdoing


  • Unit 11: Identifying metrics to measure the success of whistleblowing program
  • Unit 12: Reviewing the effectiveness of the whistleblowing program, non-conformities and corrective action
  • Unit 13: The Whistleblower Protection Act – Country Specific

The ABAC® training course is participant centred and contains

  • Highly Interactive Session, with a bilateral approach to the subject matter, allowing participants to share incidences at respective work locations.
  • Essay-type exercises and multiple-choice quizzes
  • Interaction between participants through questions and suggestions


  • Lecture, role play, case study, discussion, and video clips


ABAC® provide several training delivery options based on your suitability:

  • Virtual Training: Interactive virtual classroom conducted online with a dedicated trainer.
  • Physical Training: Face to face training for individuals or groups at our venue or your premises.
  • Dedicated Training: In-house group training exclusively for your organisation at your preferred venue or via a virtual classroom.
  • Bespoke Training: Tailored the training course based on your requirements from incorporating documentation to customising case studies or adding specific modules.

Schedule 2022 (Virtual Training)

  • The calendar for ISO 37002 Virtual Training will be released soon. Register your interest, we offer further discounts for the early birds.

Additional Information

  • Training Days: 4
  • Training Hours: 14 (3.5 hours/day)
  • CPD Hours: 14
  • Examination: N/A

For physical, dedicated or bespoke training schedule, kindly contact our Training Specialist – Suhaimi Saad, for consultation.

Suhaimi Saad - Orange BG

Suhaimi Saad

Training Specialist

e: | t: +6014 328 0331

Suhaimi Saad is a Learning and Development Enthusiast with a solid 30 years of experience encompassing several industries such as Oil & Gas, Heavy Engineering & Construction, Information Technology, Fast Moving Consumer Goods and Agribusiness. He has handled several high-end volume projects with the Prime Minister Office, corporate national and multinational companies and conducted a number of training programs including Singapore, Brunei, Indonesia, and the UK. One of the projects he was heavily involved with was the IC CITIZEN Certification, a program designed and developed by a Malaysia-based certification solutions company in collaboration with Certiport Inc. The mission was to promote ethical and appropriate use of technology, in response to the growing need to raise a generation of responsible and safe digital citizens. The program was very successful and received an award from the Prime Minister for the Best of e-Inclusion & e-Community MSC Malaysia APICTA 2013.

Zafar I Anjum - Orange

Zafar I. Anjum

Group CEO of CRI Group and ABAC® | Industry Expert (Co-Trainer)

e: | t: +44 7588 454959

Zafar Anjum is the founder and Group CEO at CRI Group. A global due diligence firm focused on fraud prevention and security among corporate clients, government agencies and industry groups, and its ABAC® Center of Excellence – an independent certification body established to provide certification and training in internationally recognised ISO standards for risk and compliance anti-bribery and anti-corruption management. Zafar Anjum uses his extensive knowledge and expertise in creating stable and secure networks across challenging global markets. For organisations needing comprehensive project management, security, safeguard and real-time compliance applications, he is the assurance expert of choice for industry professionals. Financier Worldwide has recently awarded Zafar Anjum as the ``Exceptional Expert`` in White Collar Crime Investigations.

S Suresh Kumar

Managing Director & Partner of Paradigm Group of Companies

S. Suresh Kumar is a trained and certified Risk Management professional in Supply Chain Risk Management and Brand Protection. He attained his Bachelor’s Degree in Law from the University of Wolverhampton (UK). He then went on to be trained and certified as an auditor and practitioner in the specialized area of Risk Management under the auspices of United States of America Customs and Border Protection (Customs-Trade Partnership Against Terrorism- CTPAT Standards); and Transported Asset Protection Association (TAPA Standards), Asia. He is also a Human Resources Development Trainer certified by the Human Resources Ministry.

He is currently the Managing Director & partner of Paradigm Group of Companies (Paradigm Resources; Paradigm Training & Consultancy PLT), specialized in providing risk management/assessment services for internal/external associates; Consultation on Supply Chain Security Risk; Brand Standards / Management / Protection; Contract Management; Outsourcing & Subcontracting; and; Human Resources training and development programmes on various specialized topics, predominantly, Risk Management related subject matters, either on a one-off or Project basis. Given this, he is now working with the Malaysian Anti-Corruption Commission and the Malaysian Institute of Integrity on Community Development and Awareness programmes about Anti Bribery and Corruption initiatives in Malaysia.

Fee (Virtual Training)

Foundation Course
USD 450
GBP 340
MYR 1800
Bundle Lead Implementer Course
30% Discount
Combine ISO 37001 Internal or Lead Auditor course + ISO 37002 Lead Implementer course and pay at a 30% discounted price.
To enquire about physical, dedicated or bespoke training, kindly contact our team for a consultation.

Special corporate rates will be offered to the company, subject to terms and conditions.

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