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ISO 37002:2021

Whistleblowing Management Systems - Guidance

Protecting your organisation through combatting fraud and misconduct with ISO 37002 Whistleblowing Management Systems – Guidance

The International Organization for Standardization (ISO) has developed new guidelines for whistleblowing management systems — ISO 37002:2021. ISO 37002 provides guidelines for implementing, managing, evaluating, maintaining and improving a robust and effective whistleblowing management system. But what does it mean in practice, and how can it improve and add value to an organisation’s existing whistleblowing programme?

The ISO Whistleblowing Guidelines assist organisations in creating whistleblowing management systems based on trust, impartiality, and protection principles. The guidelines are adaptable, and their use will vary with the size, nature, complexity, and jurisdiction of the organisation’s activities. The ISO Whistleblowing Guidelines can assist an organisation in improving its existing whistleblowing policy and procedures or in complying with applicable whistleblowing legislation.

WHAT IS ISO 37002 WHISTLEBLOWER STANDARD FOR?

The ISO Whistleblower Guidelines provide advice to organisations for establishing, implementing, maintaining and improving a whistleblowing management system, with the following outcomes:

WHAT IS THE DIFFERENCE BETWEEN ISO 37002 STANDARD AND THE OTHER ISO STANDARDS THAT ADDRESS COMPLIANCE ISSUES?

WHAT ARE THE ISO WHISTLEBLOWER GUIDELINES INTENDED TO ADDRESS?

The ISO Whistleblower Guidelines give principles for establishing, implementing and maintaining an effective whistleblowing management system based on the principles of trust, impartiality and protection in the following four steps:

The ISO Whistleblower Guidelines are generic and intended to apply to all organisations, regardless of type, size and nature of activities, and whether in the public, private or not-for-profit sector. You can easily adjust the programme you are building based on your organisation’s needs.

 

WHAT IS THE BENEFIT OF A GLOBAL WHISTLEBLOWING MANAGEMENT SYSTEM STANDARD?

WHAT ARE THE SCOPES OF ISO 37002 WHISTLEBLOWING MANAGEMENT SYSTEMS?

ISO 37002 will provide practical guidance to organisations on a broad array of whistleblowing management aspects. It doesn’t specify requirements but provides guidance on whistleblowing management systems and recommended practices. ISO 37002 is intended to be adaptable. Its use can differ depending on the size, nature and complexity of an organisation’s activities.

ISO 37002 will be written as a “High-Level Structure” (HLS). The HLS is a set of 10 clauses that all ISO management system standards must use to ensure consistency and greater integration among systems of different disciplines. The HLS approach involves precise drafting. For example, discussion about the wording of ISO 37002 is ongoing because the guidelines will include generic management system terms and definitions and discipline-specific terms.

There’s no known overlap of ISO 37002 with existing or planned standards. WG3 provides an overview of ISO standards that relate to the proposed standard on whistleblowing management systems:

These standards don’t include specific guidance regarding processes involved in whistleblowing arrangements, nor do they offer any guidance on implementing processes. Organisations that haven’t adopted management system standards will be able to adopt ISO 37002 as stand-alone guidance. Organisations will be able to choose to extend the scope of the whistleblowing management system to include reporting from outside their organisations.

According to ISO/TC 309’s description, ISO 37002 will provide “guidelines for implementing, managing, evaluating, maintaining and improving a robust and effective management system within an organisation for whistleblowing.”

The international standard won’t be specific to any sector and will be suitable for organisations of all sizes, from small- and medium-sized enterprises (SMEs) to multinational companies. Based on the principles of trust, impartiality and protection, ISO 37002 is aimed to guide organisations in managing the full cycle of whistleblowing:

This standard intends to provide a framework for establishing a clear and robust organisational whistleblowing system. Creating a protective environment where people can confidently report concerns is crucial to effectively preventing and dealing with wrongdoing in your organisation.

ISO 37002 addresses the need for organisations to protect whistleblowers and other people who might be affected by reporting wrongdoing. Retaliation is mentioned as a specific risk of whistleblowing. At ABAC® Group, we understand the complex issue of establishing and managing an effective organisational whistleblowing infrastructure and not limiting itself to an employer’s point of view but also recognising a whistleblower’s perspective.

 

TRAINING FOR ISO 37002 WHISTLEBLOWING MANAGEMENT SYSTEMS

ABAC® is now offering training on ISO 37002. The course aims to improve the culture in every organisation so that employees feel comfortable whistleblowing where necessary. Our whistleblowing training will engage you with thought-provoking activities and assessments. The course helps users learn everything about whistleblowing and provides a comprehensive overview of whistleblower rights and how organisations should apply whistleblowing management systems.

To enhance the learning experience, the course contains real-life scenarios where whistleblowing has helped prevent disaster and examples where whistleblowing could have helped prevent disasters.

What’s covered in the course?

These standards don’t include specific guidance regarding processes involved in whistleblowing arrangements, nor do they offer any guidance on implementing processes. Organisations that haven’t adopted management system standards will be able to adopt ISO 37002 as stand-alone guidance. Organisations will be able to choose to extend the scope of the whistleblowing management system to include reporting from outside their organisations.

According to ISO/TC 309’s description, ISO 37002 will provide “guidelines for implementing, managing, evaluating, maintaining and improving a robust and effective management system within an organisation for whistleblowing.”

The international standard won’t be specific to any sector and will be suitable for organisations of all sizes, from small- and medium-sized enterprises (SMEs) to multinational companies. Based on the principles of trust, impartiality and protection, ISO 37002 is aimed to guide organisations in managing the full cycle of whistleblowing:

This standard intends to provide a framework for establishing a clear and robust organisational whistleblowing system. Creating a protective environment where people can confidently report concerns is crucial to effectively preventing and dealing with wrongdoing in your organisation.

ISO 37002 addresses the need for organisations to protect whistleblowers and other people who might be affected by reporting wrongdoing. Retaliation is mentioned as a specific risk of whistleblowing. At ABAC® Group, we understand the complex issue of establishing and managing an effective organisational whistleblowing infrastructure and not limiting itself to an employer’s point of view but also recognising a whistleblower’s perspective.

 

TRANSFER ISO CERTIFICATION

It’s simple to transfer your certification to ABAC™:

 We’ll discuss your current certification and transfer requirements. Provide us your current certificate and your latest audit report.

Once the transfer criteria have been met, a transfer quotation shall be produced.

Once the quotation is accepted a Transfer Audit will take place either remotely or onsite.

Once the transfer audit is successfully conducted and reviewed by our technical team, we’ll issue you a new ABAC™ certificate.

Contact our team

Do you have questions about ISO Certification or Training? Or are you interested in learning more about ISO standards in your region? Meet the ABAC™ team, qualified and dedicated to helping worldwide organisations to overcome business risks across the globe. We are an international team of talented compliance professionals that are shaping the future of the compliance solutions industry globally. Contact us today.

 

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