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The purpose of the Retention of Clients Records Policy is to ensure that all employees, committee members, contractors, personnel of external bodies or individuals working on behalf of ABAC Certification understand the company’s requirements in relation to the management of client records.
This policy outlines the basics of ABAC Certifications approach to the recording, release and retention of information in relation to its clients. We recognize and respect each client’s right to privacy and confidentiality in all aspects of its business. Recognition is given to the fact that client records are legal documents and are an integral component of service delivery. This policy is further supported by internal confidentiality policies CRI-POL-003 and procedural control defined in CRI-GMP-002 Control of Records.
It is ABAC Certifications duty to provide quality certification services to its clients. The acquisition and retention of relevant client information is essential to fulfilling this commitment.
It is the right of ABAC Certifications clients to have their confidentiality and privacy respected. The purpose of this policy is to ensure that a high standard of information acquisition and recording is achieved. Client confidentiality and privacy are respected and that written and spoken information is protected from access and use by any unauthorised persons
For each client, ABAC Certification will:
This policy shall be reviewed annually, and amendments will be proposed and agreed by the Impartiality Committee as per ISO 17021:2015.
Managing Director ABAC Center of Excellence Limited
CRI-POL-005, Rev. 1.0, Date 04-10-2018